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Market Areas...
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Civica Group
Education
Enforcement
Financials
Health and Social Care
Social Housing
Legal
Libraries and Learning
Pensions
Public Protection
Revenues & Benefits
Tranman
Products & Services...
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Business Process Services
Cloud Based Services
Communications Solutions
Document Management
E-Payments
Flexible Working
Hosting Services
Income Management
Internet Solutions
Mobile Working
Software Asset Management
Software Licensing
Specialist Applications
Workflow
Search
Group Portal
About Civica
Market Areas
Products and Services
Customer Success
News and Events
Up a level
Workflow Customer Contact Questionnaire
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Support Sites/ User Areas
CPP Training, Sales and KB
Home
Sectors
Local Government
Workflow and EDM
Workflow Customer Contact Questionnaire
Civica Customer Area
Workflow Questionnaire June 2010
Please complete your details and you could win an iPad
Name
Job Title
Organisation
Email Address
Telephone Number
Events
Do you attend User Groups
Yes
No
If no, what stops you from attending
Time
Agenda not of interest
Lack of funding
My boss attends
Do you attend the Annual Conference
Yes
No
If no, what stops you from attending the conference
Time
Agenda not of interest
Lack of funding
My boss attends
Location
Where should user group meetings be located
Centrally
Regionally
Communication
How often do you expect to receive marketing and events information from Civica
Monthly
Quarterly
When there is company or product news
What is your preferred method of communication from Civica
Phone
Face to face
Email
Website update
Enewsletters
Printed communication
Video conferencing
How often do you expect to hear from your account manager
Monthly
Quarterly
When there is company or product news
What form would you prefer this to take
Face to face
Email
Telephone
Customer User Area
Are you registered on the User Area
Yes
No
If yes, how often do you visit the User Area
Weekly
Monthly
Respond to items from updates
I don't visit
Have you used the message board on the User Area
Yes
No
Civica Website
How often do you visit the Civica website
Weekly
Monthly
I don't visit
Social Networking
Do you have access to social networking sites at work
Yes
No
If you have access at work, do you use
Twitter
Facebook
YouTube
LinkedIn
Other, please state
Civica Products
Are you interested in products or services outside the area of your own job function
Yes
No
If yes, which of the following are of interest. Please choose all that apply
Contact Management
Revenues & Benefits
Fraud
Finance
Payment
Health & Social Care
HR
Environmental Health
Housing Options
Civil Enforcement
Planning & Building Control
Shared & Managed Services
Other, please list
Civica News
Please choose the topics you are interested in hearing more about
Product updates
Helpdesk updates
Company updates
Customer news and case studies
New legislation
Future development
None of the above
What helps you to do your job better. Please tick all that apply
Training
Networking
Attending user groups and seminars
Exhibitions (with third party suppliers)
Electronic communications
Sector and Trade publications
And finally, how would you rate Civica's communications on a scale of 1 to 5 (1 being excellent and 5 being poor)
News & Announcements
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Civica and Experian’s Tenancy Verification Service
Cornwall Council to streamline local revenues and benefits processing with £170,000 Civica...