Civica supplies more than 200 social housing organisations, from Cornwall to Scotland, including 40% of the UK's top 100 groups and associations. Our systems manage more than 1 million properties. Reflecting the flexibility of Civica's housing solutions, customers comprise RSLs, ALMOs, Local Authorities and Commercial and Public Sector works divisions, managing from 250 to over 110,000 units.
We provide a widely proven range of software and services. Together these offer a complete service-oriented solution for housing teams and their partners to improve customer service and efficiency. With the focus on engineering and then automating streamlined business processes to deliver tangible benefits, Civica’s service delivery-led approach leads the market. Drawing on 20 years of experience in the sector, the company brings together modern front office systems, mobile and collaborative working solutions, back office applications and infrastructure, which can be fully integrated with third party systems.
Solutions cater for all characteristics of a supported housing environment and meet the needs of in house or external direct labour organisations. These can be provided standalone or as part of a full service-oriented solution and include:
- EDM & Workflow for Housing and Homelessness
- Contact Management
- Housing Administration
- Servitor housing repairs software
- Mobile working