After intense evaluation, Aberdeenshire selected Comino, as it achieved over 90 per cent of the tender requirements and is able to be rolled out corporately. As well as reducing paperwork for the revenues and benefits services, the system will enable better efficiency by allowing for more complete customer visibility and handling. Processing accuracy will also be improved and duplication eliminated with centrally stored information.

“Aberdeenshire, due to its rural nature, has eight revenues and benefits offices operating up to 40 miles apart.  We wanted a solution that would help bring these disparate systems together, enabling cross-team working and cost effectiveness,” explains Catherine Martin, Principal Revenues Officer, Aberdeenshire Council. “Comino was able to offer a robust solution that had enhanced functionality and scalability.

“We are delighted to be working with Comino as, from the beginning, they completely understood our requirements and exceeded our expectations. Comino ticked all the right boxes in all the right places, by offering a demonstration and product that had a real ‘wow factor’!”

The solution, currently being implemented, is due to go live by March 31st 2006.

About Aberdeenshire Council

Aberdeenshire Council was established in April 1996, replacing three District Councils (Banff & Buchan, Gordon and Kincardine & Deeside) and part of Grampian Regional Council. There are 68 Councillors (28 Liberal Democrat, 15 SNP, 14 Independent and 11 Conservative).

Aberdeenshire extends to 6,313 sq km (2,437 square miles), representing eight per cent of Scotland's overall territory. The landscape varies from mountainous Cairngorms, through rich agricultural lowlands to rugged coastline.

www.aberdeenshire.gov.uk